Step-by-step guide

Add a Customer

Create a customer record with accurate contact, billing, shipping, and payment information.

Purpose

Create a customer record with accurate contact, billing, shipping, and payment information.

Before you begin

  • Search first to avoid creating a duplicate.
  • Use approved demo data or the customer’s authorized information.
  • Have the customer’s billing and contact details ready.

Procedure

  1. Open Customers and select Add customer. Step 1: Open Customers
  2. Enter the customer’s name, email, phone number, and any required contact fields. Step 2: Enter contact details
  3. Add a billing address and shipping address when required. Step 3: Add an address
  4. Add a payment method only when authorized and needed for future billing. Step 4: Add a payment method
  5. Review the complete record, then select Create customer. Step 5: Review and save

Confirm the result

Search for the customer and verify the profile, addresses, payment method status, and custom fields.

Troubleshooting

Resolve required-field validation, duplicate warnings, invalid phone/address values, or payment-method tokenization errors before retrying.